About the Card
Step into the exclusive world of Metro Elite Cardmembers.
A special invitation-only membership Card is introduced to reward our selected loyal Cardmembers with enhanced privileges making this one of the most sought after retail memberships.
Your exclusive benefits includes additional birthday discounts, complimentary home delivery, complimentary parking, cosmetic promotions and even complimentary spa services!
| Terms & Conditions
- Elite membership
- Membership is offered to selected loyal and frequent shoppers with minimum spending of S$5000 within 1-year of membership.
- If card is damaged, lost or stolen, a replacement card can be collected at any Metro Customer Service Counter with a S$10 fee.
- Metro has the discretion to amend, vary, modify or withdraw any of the privileges or introduce new privileges to the Metro Card Elite membership.
- Metro’s decision relating to the invitation of the Elite membership shall be final.
- 20% birthday discount vouchers
- Birthday discount vouchers are applicable to regular-priced merchandise with blue price tag.
- Birthday discount vouchers are limited to a single transaction only.
- No combination of vouchers is allowed.
- Birthday discount vouchers are not valid with other promotions, discounts or payment by Metro Shoppers Cheques/Credit Cheques.
- Pre-order service with complimentary home delivery
- Complimentary delivery within Singapore to one location.
- Pre-order service is not applicable for purchases of ‘Storewide Purchase-With-Purchase Specials’ and ‘Cardmembers’ Specials’.
- Redemption of ‘Storewide Purchase-With-Purchase Specials’ and ‘Cardmembers’ Specials’ is only applicable with valid receipt on the same day.
- Orders that have been confirmed and processed are non-cancellable and any amounts charged to the credit card are non-refundable.
- Delivery and time of delivery is subject to availability.
- Free Parking
- Free parking redemption must be made on the same day of purchase.
- Free parking from Mon to Sat for the first hour and after 6pm; Sun & Public Holidays for the first 4 hours.
- Limited to first 100 Cardmembers, one redemption per Cardmember.
You will be pampered with additional privileges* on top of your current Metro Card benefits.
- Two additional 20% birthday discount vouchers during your birthday month.
To celebrate your birthday, we pamper you with two additional 20% discount vouchers on top of the two birthday discount vouchers accorded by Metro Card.
- Pre-order service with complimentary home delivery.
You may pre-order your desired merchandise and have it delivered to your doorstep by making a request at the Customer Service Counters or simply by downloading the Pre-order form and fax it to any Metro Stores.
- Pre-order Service (Download Form)
- Complimentary parking at Metro Paragon
Enjoy complimentary parking at Metro Paragon with a minimum spending of $50 nett in a single receipt at Metro.
- Exclusive cosmetic promotions and events
Receive exclusive invitations to Cosmetic and Fragrance product launches and events especially for Elite Cardmembers.
- Special invitation to complimentary spa services
Enjoy pampering spa treatments with compliments from Metro, exclusively for Elite Cardmembers.
* Conditions apply for all stated privileges.
The Metro Card privileges are not applicable for online purchases of Metro Gift Vouchers / Metro Gift Cards. Free delivery for nett purchase of S$100 and above. Our hotline is open from Monday to Friday, 9am-12:15pm, 1:15pm-6pm, except on public holidays.